Find out more about UPS' service updates due to COVID-19.
Find out more about DHL's service updates due to COVID-19.
We offer Worldwide shipping along with standard and express options for international orders. We have the following shipping options available for select eligible regions:
UPS Economy - 3-8 business days
UPS Ground - 2-5 business days
UPS 2nd Day Air - 1-2 business days
DHL International Express 2-7 days
Please note, shipping times do not include the standard 1-2 business day processing time it takes for the order to ship out. (BUSINESS DAYS DO NOT INCLUDE WEEKENDS OR HOLIDAYS). THESE TIMES MAY BE EXTENDED DURING HOLIDAYS, LAUNCHES, LIMITED EDITION RELEASES AND PROMOTIONS.
Please note that if you have ordered a preorder item, the item will ship on or prior to, the date specified at checkout.
ONCE SHIPPED, DELIVERY TIME WITHIN THE UNITED STATES IS 1-7 DAYS, DEPENDING ON THE DELIVERY OPTION CHOSEN AT CHECKOUT, AND 7-14 BUSINESS DAYS INTERNATIONALLY. WE DO OFFER EXPEDITED SHIPPING. WE ARE NOT RESPONSIBLE FOR ANY SHIPPING DELAYS THAT MAY RESULT FROM NATURAL OCCURRENCES, OR OTHER.
You can track your order with the tracking information provided in your shipment notification e-mail or by logging in to your account on KeithandKennedy.com
CHANGING SHIPPING ADDRESS
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed
LOST OR STOLEN PACKAGES
If you believe that your package was lost or stolen, please contact the carrier provider, all packages are insured.